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General rental conditions

Introduction

Said general conditions constitute an integral part of the contract agreed between the tenant and the proprietors of the Residence Li Rocchi.

Agreement and confirmation of contract and payment conditions
An advance payment of 30% must be made at the moment of booking, with the balance to be paid no later than 15 days before departure. If a booking is made later than 14 days before the departure date, the sum must be paid in its entirety, and only in this way can the contract be considered to be confirmed. Failure to make payments as specified above shall constitute just cause for termination of the contract. You will be sent a fax of confirmation and for receipt of payments.

Bookings and prices
The prices shown are per week for the periods indicated in the prices column. The minimum rental period is for 7 days, with arrival on Saturday and departure on Saturday. Any additional services, such as cleaning, electricity, water, gas and the supply and changing of linen or other items, must be paid for on arrival, when the keys are consigned.

Changes to prices and services
The descriptions given for apartments and all prices have been prepared with great care. Nevertheless, these may be subject to changes, which will be notified at the moment of booking and confirmation. If the changes regard essential points of the contract, the tenant will be entitled to request cancellation without extra charges within 5 days. The tenant will thus receive the total reimbursement of all sums paid.

Departures and arrivals
Arrivals from 5 pm to 9 pm, departures no later than 10 am. If it is not possible to occupy the apartment from the first day of the booking or at the specified time due to difficulties regarding travel, strikes or personal reasons, no reimbursements are envisaged. The same conditions shall apply in the case of early departures.

Cancellation of contract by tenant

The tenant may cancel an apartment booking up to 6 weeks before the departure date without paying any penalty. The tenant will nevertheless be required to pay Euro 25.00 for administrative costs. Within 30 days, 30% of the total booking cost will be lost.

Alternative accommodation or cancellation of contract by the Residence Li Rocchi proprietors

The proprietors reserve the right to substitute the booked apartment with another offer of equal value in case of serious unforeseen circumstances. In case of force majeure, war, catastrophes or similar events, the proprietors may cancel the contract, returning the sum paid.

Obligations of tenant

At the moment of consignment of the keys the tenant must pay a cautionary deposit of Euro 200.00. If this cautionary deposit is not paid, the manager reserves the right to refuse to consign the keys. Occupation of the apartment is limited to the number of persons referred to in the contract. The manager may prohibit entrance to persons in excess of this number. The tenant undertakes to occupy the apartment respecting all rules of good neighbourhood and condominium regulations. Cleaning of the kitchen, crockery and cooking implements must be performed by the tenant, since it is not included in final cleaning. The penalty for failure to clean these items is Euro 30.00. At the moment of departure the cautionary deposit will be returned in its entirety on condition that the apartment has not suffered damage. In the case of departure of a tenant at a time other than that normally envisaged, the manager undertakes to send the cautionary deposit directly to the usual address of the tenant.

Complaints and requests for reimbursement

If on arrival or within 24 hours, tenants find differences with the facilities booked, they are advised to resolve the problem with the residence manager. All complaints must reach the manager no later than 5 days from the end of the booked tenancy, by registered mail with returned receipt note. Otherwise the right to request reimbursement will be lost.

Liability attributed to the Residence Li Rocchi

If the characteristics of the apartment should differ substantially from those defined in the contract, such as to render an adequate tenancy impossible, the manager undertakes to make alterative accommodation of the same quality available. If this should be impossible due to non-availability, or if the tenant should refuse the proposed alternative for valid reasons, the Residence Li Rocchi will reimburse all or part of the rental sum.

Cases in which the proprietors of the Residence Li Rocchi shall not be deemed liable

– Negligence or omission of services attributable to third parties;
– In case of force majeure or an event that neither the proprietors of the Residence Li Rocchi nor the manager could possibly foresee, notwithstanding their diligence;
– Thefts in apartments;
– Non-potable water.

Competent court

For all controversies regarding this present contract, the sole competent court shall be that of Nuoro.

 
Residence Li Rocchi
Via L'Avru - 08020 - San Teodoro (NU) - Sardinia
Tel: (+39) 339.5391241 Fax (+39) 0541.624315 residencelirocchi@alice.it
info@residencelirocchi.com - www.residencelirocchi.com